Intelligent Process Automation That Delivers Results

RPA, AI, and workflow orchestration to automate repetitive tasks and free your team for strategic work

RPA
Robotic Automation
AI/ML
Intelligent Processing
24/7
Continuous Operation
Scalable
Enterprise Ready

Comprehensive Automation Stack

From basic RPA to cognitive automation, we leverage the right technology for each use case

Robotic Process Automation

Software robots that mimic human actions across applications for rule-based, repetitive tasks

  • UiPath, Automation Anywhere, Blue Prism
  • Attended & unattended bot deployment
  • Centralized orchestration & monitoring

Intelligent Document Processing

AI-powered extraction, classification, and validation of data from structured and unstructured documents

  • Advanced OCR technology (invoices, contracts, forms)
  • ML-based document classification
  • Automated data validation & enrichment

Workflow Orchestration

End-to-end process automation connecting people, systems, and bots with intelligent routing

  • Low-code workflow design (Microsoft Power Automate)
  • Business rule engines & decision automation
  • Human-in-the-loop approval flows

AI & Machine Learning

Cognitive automation for complex decisions requiring judgment, pattern recognition, and predictions

  • NLP for email/chat analysis & routing
  • Predictive models for fraud, churn, demand
  • Computer vision for image classification

Conversational AI

Intelligent chatbots and virtual assistants for customer and employee interactions

  • Multi-channel bots (web, mobile, Teams, Slack)
  • Intent recognition & entity extraction
  • Seamless handoff to human agents

Process Mining & Analytics

Discover, analyze, and optimize processes using event logs and real-time monitoring

  • Celonis, UiPath Process Mining
  • Bottleneck identification & root cause analysis
  • Continuous improvement recommendations

High-Impact Automation Use Cases

Accounts Payable Automation

Invoice receipt → OCR extraction → 3-way matching → approval routing → payment posting

Processing time:5 days → 2 hours
Cost per invoice:$15 → $2
Straight-through processing:High percentage

Customer Onboarding

Application intake → document verification → KYC checks → account creation → welcome communication

Onboarding time:5 days → 30 minutes
Error rate:Dramatically Reduced
Customer satisfaction:+35 NPS points

HR Employee Queries

Chatbot handles PTO, benefits, payroll FAQs with NLP; escalates complex issues to HR team

Query resolution:Highly automated workflows
Response time:24 hrs → instant
HR capacity freed:Significant capacity for strategic work

Claims Processing

Claims intake → eligibility check → fraud scoring → adjudication → payment/denial letter

Processing time:14 days → 2 days
Fraud detection:Significant cost savings
Auto-adjudication:Majority of claims

Our Automation Delivery Model

Rapid POC to production deployment with CoE setup for long-term scalability

Week 1-2

Discovery & Prioritization

Process mining analysis, stakeholder workshops, ROI modeling, and use case prioritization matrix

Week 3-6

Proof of Concept

Build initial automation for top use case, validate technical feasibility, demonstrate ROI with pilot data

Week 7-12

Scale & Optimize

Production deployment, exception handling refinement, integrate with enterprise systems, monitor KPIs

Month 4+

CoE & Expansion

Center of Excellence setup, citizen developer training, automation pipeline, continuous improvement

Enterprise-Grade Automation Governance

Security, compliance, and reliability built into every automation from day one

Access Controls
Role-based bot permissions, credential vault, audit logs for all actions
Disaster Recovery
Bot failover, transaction rollback, automated alerting for failures
Compliance
SOC 2 controls, data residency in Canada, PIPEDA-compliant handling

Ready to Automate Your Processes?

Start with a free automation assessment to identify high-ROI opportunities