BPO Built for High-Growth Tech Companies
Scale customer support, technical operations, and sales development without sacrificing quality or burning cash
92
Avg. CSAT Score
<2min
Response Time
60%
Cost Savings
24/7
Global Coverage
Tech-Optimized BPO Services
Services designed specifically for SaaS, fintech, e-commerce, and technology companies
Technical Support (L1/L2)
- 24/7 multi-channel support (email, chat, phone, Slack)
- Troubleshooting & bug triage with engineering escalation
- Integration support (APIs, webhooks, SDKs)
- Technical onboarding & implementation assistance
Customer Success
- Onboarding program management & adoption tracking
- Health score monitoring & churn risk identification
- Renewal management & expansion opportunities
- QBR preparation & customer engagement campaigns
Sales Development (SDR/BDR)
- Outbound prospecting & lead qualification
- Inbound lead follow-up & demo scheduling
- CRM hygiene (Salesforce, HubSpot, Pipedrive)
- Market research & account-based outreach
Content & Product Operations
- Knowledge base creation & maintenance
- Content moderation & community management
- Data labeling & QA testing for AI/ML products
- Product catalog management & localization
We Speak Your Tech Stack
Experienced with the tools and platforms modern tech companies rely on
Support Tools
Zendesk, Intercom, Freshdesk
Gorgias, Help Scout, Front
Jira Service Management
CRM & Sales
Salesforce, HubSpot, Pipedrive
Outreach, SalesLoft, Apollo
ChartMogul, ProfitWell
Collaboration
Slack, Microsoft Teams
Notion, Confluence, GitHub
Loom, Zoom, Google Meet
Scale Your Tech Operations
From seed stage to IPO, we grow with you - flexible, fast, and cost-effective